Thank you for visiting summitsignature.com.my (the “Web Site”). Please read this terms and conditions carefully before you start to use the Web Site. This website which is accessible at www.summitsignature.com.my (“The Website”) is owned by Summit Signature Hotel, Slim River a division of Cova Villa Sdn Berhad (760665-V)

COOKIES

Summit Signature Hotel uses cookies in our webpages to:

  • maintain your session and required details when you browse the Summit Signature Hotel Website, during account registration and during the booking process (session cookie)
  • collect website usage data for statistical/analytics purposes (analytics cookie)
  • direct you to the correct landing page based on your geo-location (geo-targeting cookie)

You may instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites that you visit. Summit Signature Hotel Website will not function properly if cookie setting is disabled.

COPYRIGHT & TRADE MARKS

The Summit Signature Hotel Website including the booking and other applications, text, graphics, designs, audio and video clips, hotel and destination information and all other content thereon are the property of Summit Signature Hotel and/or its content suppliers.

You may use the Summit Signature Hotel Website and its content solely for personal, non-commercial and private use subject always to applicable copyright laws.

All trademarks, trade names, service marks and all other marks, whether registered or unregistered, on the Summit Signature Hotel Website are owned by or licensed to Summit Signature Hotel and their respective owners and may not be used, reproduced or modified without the prior written approval of Summit Signature Hotel.

DISCLAIMER

The Summit Signature Hotel Website, the services provided and all content thereon are supplied “as is” and “as available”. Summit Signature Hotel provides no guarantee regarding the website and content. You are solely responsible for your use thereof.

While we will make every effort to ensure that the information on the Summit Signature Hotel Website is accurate and published in good faith. Without affecting any statutory consumer rights that cannot be lawfully excluded or limited, Summit Signature Hotel does not warrant or represent the accuracy of the information displayed and disclaims to the maximum extent permitted by law all warranties expressed or implied by statute, custom or usage.

Summit Signature Hotel will not be liable for any direct, indirect, consequential, punitive losses or damage (including without limitation loss of revenue, loss of goodwill, loss of reputation and loss of, or damage to data), arising out of the Summit Signature Hotel Website or the use thereof or any services purchased from the Summit Signature Hotel Website, or any errors, inaccuracies or omissions in the services or content provided howsoever caused.

The various linked sites on the Summit Signature Hotel Website allows for further link-up and interaction between Guests and the said sites for promotions and other interactive mediums. The inclusion of all website links on our Summit Signature Hotel Website does not imply endorsement by Summit Signature Hotel of such linked sites, or any association with their operations. These sites are outside the control of Summit Signature Hotel. We will not be responsible for the content on the linked sites or your use thereof.

 

BY MAKING A BOOKING FOR A STAY AT SUMMIT SIGNATURE HOTEL SLIM RIVER YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ THEM CAREFULLY BEFORE YOU PROCEED WITH YOUR BOOKING.

 

Reservation and Payment Policy

 

  • Rates are quoted in Ringgit Malaysia (MYR) inclusive of 10% service charge and 6% government tax.
  • Rooms can accommodate up to a maximum of the following combinations based on the room types. Breakfast inclusive rates shall be applied based on the number of adults allowed per room type.
  • Please note that children age 12 and older are charged the adult rate. Please include them in the number entered in the no of adult’s box.
  • Child below 3 years old stays for free when sharing existing bedding with the adults excluding breakfast. Children age 4 to 12 years is subject to child breakfast rate.
  • Extra bed is chargeable at RM20.00nett per unit per night NOT inclusive of any meals, on request basis and subject to availability.
  • Bedding type is subject to request and availability upon check in.
  • The official Check in time is 1400hours and Check out time is 1200 hours.
  • In the event of any request for guaranteed early check in, a full day charge is applicable as the room will be blocked from the day before.
  • Late checkout is on request basis and subject to availability. A half day room charge is applicable for the late check out until 1800 hours. Rooms occupied beyond 1800hours are charged at full day rate of the day of departure.
  • Hotel reserves the rights to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that reservation contain or resulted from a mistake or error.

 

Cancellation / Refund Policy

  • Should you wish to change an existing reservation, you are required to cancel the existing booking and proceed to create a new reservation.
  • No show or cancellation less than 72 hours (3 days) prior to arrival date will result in a penalty of one (1) night charges. If your booking was only for one (1) night full amount will be charged.
  • Cancellation made more than 72 hours (3 days) prior to arrival date, there will be no charges incurred.
  • Any policies dictated by the hotel will always supersede those stated here.
  • Cancellation has to be made through corresponding email summitsignature@summitsignature.com only; otherwise no cancellation will be entertained. Cancellation will not be accepted over the phone.
  • Palace hotel shall not be held liable or responsible for failure to execute arrangements specified herein directly or indirectly occasioned by or through or in consequence of war, changes of statues of Malaysian Government, strikes, riots, and acts of God or condition beyond our control.

ROOM RATES

Room rates shown on the Summit Signature Website are charged on a per room per night basis. Meals and Add-Ons are not included.

Room rates include service tax and GST. Room rates and details are correct at the time of publication and are subject to change without notice.

Summit Signature Hotel Slim River practices a strict NO SMOKING policy. Failure to comply with this policy entitles us to terminate your booking and stay at the Hotel at our sole discretion and you must leave the Hotel immediately without compensation or reimbursement. You shall be liable for any costs, loss or damage incurred by Summit Signature Hotel, including without limitation any loss or damage to the Hotel room, premises or property or incurred by Hotel guests or third party, arising from your failure to comply with this policy and Summit Signature reserves the right to charge you for any such costs, loss or damaged incurred by Summit Signature Hotel or any Hotel guests or third party.

RESTRICTIONS

You may not bring the following into our Hotels:

  • Pets or livestock

Summit Signature Hotel reserves the right to remove and/or confiscate any of the above items found in any Hotel room immediately without notice to you and to charge you for any costs incurred for taking such action or for any loss or damage caused to the Hotel room, premises or property or to any Hotel guests or third party as a result of your failure to comply with this policy.

CHANGES TO THE THESE TERMS & CONDITIONS

Summit Signature Hotel reserves the right to cancel, amend or vary the arrangements and content featured on the Summit Signature Hotel Website and/or change, amend, vary or add to these Terms and Conditions at any time without prior notice. You will be notified of any changes to these Terms and Conditions as made available on the Summit Signature Hotel Website. Please check the Summit Signature Hotel Website regularly for updates to these Terms and Conditions.

CONFLICT BETWEEN ENGLISH TEXT AND OTHER LANGUAGE TEXT

If there is any conflict or discrepancy between the English text of these Terms and Conditions and any translation thereof into any other language, the English text shall prevail.